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Ghana numbers start with 0, for example 024 123 4567.
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Privacy notice
What we collect
DRA Ghana records your name, mobile number, company (if you give it), the reason for your visit or call, who you came to see, and the times you arrived and left. If you call or write to us, we also record what you asked about and how we answered.
Why we collect it
• To manage your visit and tell the person you came to see that you have arrived.
• To answer your inquiry and follow it up.
• To keep a record of who is on our premises, for safety and security.
• To contact you about your visit, inquiry or meeting by phone or SMS.
News and updates
We only send you news or promotions by SMS if you agree. This is optional and you can stop it at any time.
Who can see it
Only our staff who need it for the reasons above, and our SMS provider, which delivers our text messages. We do not sell your information.
How long we keep it
Visit and contact records are kept for 36 months after your last contact with us, then deleted or made anonymous, unless the law requires us to keep them longer.
Your rights
Under the Data Protection Act, 2012 (Act 843) you have the right to:
• be told what information we hold about you, why, and who it has been shared with;
• get a copy of your information;
• have wrong, incomplete or out-of-date information corrected;
• have your information deleted when we no longer need it or should not have it;
• object to how we use your information, and ask us to stop if it causes you damage or distress;
• tell us at any time to stop sending you news, promotions or any SMS;
• withdraw your agreement at any time (this does not affect what we did before);
• not have decisions about you made only by a computer. We do not make automated decisions about you;
• claim compensation if you suffer damage because we did not follow the law.
To use any of these rights, use the personal link we sent you by SMS, ask at the front desk, or contact Efua Boateng, privacy@draghana.example, 030 274 0000. We will reply within 30 days.
Complaints
If you are not satisfied with how we handle your information, you can complain to the Data Protection Commission, Ghana.